If you believe that a child, young person, or adult is at immediate/significant risk of harm, call 999 to report your concerns to the police .

If you have a concern about a child, young person or adult and need to complete a safeguarding referral – please complete the relevant online Safeguarding Referral Form (child or adult) as below.

Children Services

Cambridgeshire County Council: 0345 045 5203 or complete a referral online Report abuse of a child – Cambridgeshire County Council

Peterborough City Council: 01733 864180 or complete a referral online Report abuse of a child – Peterborough City Council

Emergency Duty Team (Out of Hours) 01733 234724.

Adult Services

Cambridgeshire County Council: 0345 045 5202 or complete a referral online: Report concerns about an Adult at Risk – Cambridgeshire County Council

Peterborough City Council: 01733 747474

Emergency Duty Team (Out of Hours) 01733 234724.

Local Authority Social Services have a statutory duty to safeguard and promote the welfare of children and adults at risk. In partnership with health and other agencies, they have a duty to promote wellbeing within local communities and hold the responsibility to investigate safeguarding concerns to ensure the safety children/ young people and adults. The ICB team do not accept safeguarding referrals. Please see above links for both Cambridge and Peterborough Council websites.

When making a referral it is important that:

  • All basic details are completed on the referral form (correct names and spellings, family members, date of birth, addresses, ethnicity, first language, disabilities etc).
  • Consent from the family should always be sought prior to making a referral to social care. In exemptional circumstances whereby seeking consent would increase of the risk of significant/ immediate harm or lead to loss of evidence, a referral to social care should not be delayed and therefore, completed without consent.
  • The referral must clearly specify the concerns and the impact on the child/adult at risk alongside strengths within the family and support already offered/ in place.
  • Referrals should identify the outcome the referrer hopes to achieve and include the family, child, young person, or adults’ views, wants, and wishes.
  • The more information included allows for an appropriate and timely decision to be made by the MASH team.
  • If you wish to save a PDF copy of the form you must do so by clicking the button on the acknowledgement page.
  • The online form will timeout after 60 minutes from starting the referral. The form needs to be completed fully – you will not be able to save and return to the form at a later date.