What is My Care Record?
Many health and care organisations hold records about you on separate systems, which means it can be difficult for them to work together effectively. My Care Record is an approach that will enable health and care professionals (clinical and non-clinical members of staff) across Cambridgeshire and Peterborough to access the information they need to look after you and your family.
It will take time to deliver this new service in full across all health and care services and some of the benefits may not be available straight away. Once completed and fully accessible, My Care Record should provide:
- A read-only view of a patient’s information record
- Better co-ordinated and seamless care between services
- Quicker diagnosis and treatment
- More time to spend on clinical care
- Less paperwork
- Reduce the need to repeat information to different services
- Fewer unnecessary clinical tests
- More accurate prescriptions
- Better health and care planning
More detailed information is available in our Frequently Asked Questions document, which you can read here: My Care Record FAQ
Fill in this form or call 0345 045 0345 to object to your record being shared. Further information about objecting to your information being shared can be found below or in our object to share leaflet.
Who are the health and care partners involved in Cambridgeshire and Peterborough ICS My Care Record?
- 87 general practices, grouped into 22 Primary Care Networks
- Cambridge University Hospitals NHS Foundation Trust (CUH)
- Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)
- Cambridgeshire Community Service NHS Trust (CCS)
- Cambridgeshire County Council (CCC)
- NHS Cambridgeshire and Peterborough (the local Integrated Care Board, ICB)
- North West Anglia NHS Foundation Trust (NWAFT)
- Peterborough City Council (PCC)
- Royal Papworth Hospital NHS Foundation Trust (RPH)
Why is it being introduced?
My Care Record will make sharing information across services within our region easier. Being part of a simple, consistent approach that works across boundaries will bring significant benefits. It will help to improve the care you receive as well as reduce the time spent on administration to co-ordinate that care. Having My Care Record in place will bring benefits to you and the health and care professionals looking after you. It will allow us to make the most of the technology we already have and introduce additional benefits into the future as we continue to invest in systems to share health and care records across services and boundaries.
How can My Care Record help?
My Care Record will join up health and care information and enable clinical and non-clinical health professionals to access the information they need to look after you, even if they work for different organisations or in different locations. For example, a hospital doctor, community nurse or social worker could view information they need from your GP record. My Care Record will not replace any existing patient care systems. It will simply pull data and information from existing partner systems that already hold information on you and present it in one, read only, patient record.
My Care Record is underpinned by an Information Sharing Agreement between all the health and care organisations involved in delivering this project. This means they are committed to sharing information in a secure, safe way that is compliant with the UK’s General Data Protection Regulations (GDPR) to help improve patient care.
What are the benefits to you?
My Care Record is being delivered in two phases. Phase 1 has been completed and went live on 16 May 2023. During Phase 1 information from existing care records in GP, Mental Health and Community Health Services across the Cambridgeshire and Peterborough healthcare system will start to flow into My Care Record. This will generate a single, read-only view of your care record and provide the benefits shown below:
Phase 2 of the project is now underway and once completed it will pull in information from existing patient records held by our Acute Hospitals and Social Care providers. We will let everyone know when this happens.
How can I object to my information being shared?
You can object to your records and information being shared between health and care partners within the Cambridgeshire and Peterborough ICS area via My Care Record. However, it is important to first consider the following points before deciding:
- Not allowing access to your health and care information via My Care Record may affect the care you receive when you need it.
- Only health and care professionals (clinical and non-clinical) involved in delivering patient care are allowed to access your information. They need to see your history and records to be able to provide you with the best quality care they can.
- If health and care professionals cannot access your records/information using My Care Record they may need to ask you for that information. Or as is the current practice, they will need to contact the relevant health service directly for the information they need about you. This may result in delays to your care.
- In some situations it will be necessary to share information between health and care services to deliver direct care that is appropriate for you and offers the best quality care. However, it may be possible to request that specific or sensitive information is not made available.
There may also be occasions when an objection to share made by a patient may not be upheld. For example:
- If it is in the public interest for information to still be shared. This may be when there is a safeguarding issue or when an individual may be at risk of harming themselves or other people.
If you still wish to object to your information and medical records being shared via My Care Record, please fill in this form or phone us on 0345 045 0345. Further information about objecting to your information being shared can be found in our object to share leaflet or on the East of England website: www.mycarerecord.org.uk.
If you have a complaint or question relating to data protection please email your question or concerns to firstname.lastname@example.org.