Text HEAR to 85258

Text HEAR to 85258

NHS Cambridgeshire & Peterborough has partnered with SHOUT to offer support to anyone in Cambridgeshire and Peterborough who is in distress. 

Launched on Monday 13 November, the new service allows people who are struggling with their mental health, and live, work or study in Cambridgeshire and Peterborough to text the word HEAR to 85258 for free. They’ll then be helped by a volunteer to reach a calm state and be sign posted to local and national resources via text. 

Please help us to spread the word by using the following assets; available for you to use are suggested social media posts, newsletter and website copy. 

Thank you for your support

Text HEAR - Website / Newsletter Copy

Please use this copy for a website story/blog and/or newsletter piece

New mental health text line - HEAR 85258

A new mental health free text messaging support service has launched in Cambridgeshire and Peterborough to help those who are struggling to cope.

Launched by NHS Cambridgeshire & Peterborough and in partnership with the national service SHOUT, the free to use text service HEAR 85258 provides real-time support to people of all ages who are struggling with their mental health.

When texting the word HEAR to 85258, the person will be connected to a trained volunteer who will take them from a place of crisis to a place of calm. During the confidential and anonymous conversation, the texter will be supported and signposted to local and national mental health services.

Texting HEAR to 85258 is free, discreet and runs 24/7. It won’t appear on any bills and requires no app, data, password, or registration. It is available for anybody who lives, works, or studies in Cambridgeshire and Peterborough.

For more information about what mental health services are available in Cambridgeshire and Peterborough, visit www.keep-your-head.com.

If you feel your or somebody’s life is at risk due to their mental health, dial 111 and listen for the option for the mental health crisis team.

Text Hear Social media posts

Please tag both Cambridgeshire & Peterborough ICS and Shout on social media: 

Cambridgeshire & Peterborough ICS: 

Facebook: @cambspboroics 
X (Formerly known as Twitter): @cambspboroics 
Instagram: @cambspboroics 
LinkedIn: Cambridgeshire and Peterborough Integrated System 

Shout: 

X (Formerly known as Twitter): @GiveUsAShout 
Instagram: @giveusashoutinsta  
Facebook: giveusashoutuk  
TikTok: giveusashout 
LinkedIn: Mental Health Innovations  

Social media

Post wording 

Image 

Alt Text 

A free and confidential mental health support text service is now available to anyone in distress in Cambridgeshire and Peterborough.

Just text HEAR to 85258. Trained volunteers to help with issues including anxiety, stress, loneliness, or depression and are available 24/7. 

 

              Woman using her phone in a dark room. Text bubbles say: If you're feeling anxious or low, start a conversation with us. Text reads: Text HEAR to 85258 Free confidential support 24/7                                                                                                                                                                                                                                     

Woman using her phone in a dark room. Text bubbles say: If you're feeling anxious or low, start a conversation with us. White text on a blue banner reads: Text HEAR to 85258 Free confidential support 24/7. NHS Peterborough and Cambridgeshire, and in partnership with shout logos are on the bottom right corner.

If you're feeling low or struggling to cope, text HEAR to 85258 for free, confidential support, at any time of day or night.  

This service, in partnership with Shout, is for anybody who studies, works, or lives in Cambridgeshire and Peterborough.  

It’s anonymous and won't show up on your phone bill. 

            Young male texting on a mobile phone on his bed, in a dark room. Text bubbles read "If you're feeling anxious or low, start a conversation with us. White text on a blue banner reads: Text HEAR to 85258 Free confidential support 24/7. NHS Peterborough and Cambridgeshire, and in partnership with shout logos are on the bottom right corner.

Young male texting on a mobile phone on his bed, in a dark room. Text bubbles read "If you're feeling anxious or low, start a conversation with us. White text on a blue banner reads: Text HEAR to 85258 Free confidential support 24/7. NHS Peterborough and Cambridgeshire, and in partnership with shout logos are on the bottom right corner.

If you're struggling mentally and want to talk to someone anonymously, text HEAR to 85258 for free, confidential support, 24/7.  

This service is in partnership with Shout. 

          White text says: Text HEAR to 85258 for free, confidential support, 24/7. NHS Peterborough and Cambridgeshire, and in partnership with shout logos are on the top right corner.

White text says: Text HEAR to 85258 for free, confidential support, 24/7. NHS Peterborough and Cambridgeshire, and in partnership with shout logos are on the top right corner.