You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team.

You can find the full YYGP guide online and translated versions can also be found on the NHS website.

Share feedback or concerns

YYGP also helps patients share feedback or raise concerns. This can be done with their GP practice, Healthwatch, or the integrated care board (ICB).

If you would like to share feedback or concerns about your GP services with the ICB, please contact our Patient Experience Team.