Let’s Talk - Primary Care in Sutton and surrounding areas

We understand how important local access to health and care services is to our communities.  

In April 2023, Malling Health became the interim contract holder to provide primary care services to the patients of Priors Field Surgery in Sutton. Since then, we have continued to look into the future of ensuring Sutton and the surrounding areas continue to have primary care services that meet the local community’s needs.

Alongside this work, we have formally agreed to enact the second year of our interim contract with Malling Health to provide primary care services to the patients of Priors Field Surgery until 31 March 2025. These services will continue to be delivered from Priors Field Surgery’s current location, and this lease agreement is also in place until 31 March 2025.

On Friday 12 January 2024, the ICB Board ratified the recommendation from our Commissioning and Investment Committee to enter negotiations to purchase the current Priors Field Surgery building. This decision was taken after a range of site options were reviewed and considered.  We remain committed to working with the local community to ensure Sutton and the surrounding areas continue to have primary care services that meet their needs both now and, in the future, and we will keep you updated with further news on negotiations as they progress. 

Public Feedback

As promised at the public meetings, we have compiled a Let's Talk Sutton - Public Engagement Report. The report shares the feedback received from local people, highlighting the key themes of conversation and shares the next steps. The Priors Field Surgery's PPG Healthcare Summary Report is also available.


How you can have your say…

Thank you to everyone who has shared views and questions with us so far. We’re still keen to hear about what is most important to you and your community, and how we can look to shape services to meet local needs.

Primary care services are about so much more than just your local GP. It is about the wider range of roles and services provided within primary care, such as specialist nurses, pharmacists, physiotherapists, social prescribers, paramedics, and midwives, and how we look to deliver these services in the future. 

That's why we're keen to set up a Reference Group for this work with local people who are experts in healthcare services, planning and buildings, community engagement, wellbeing and children and young people’s services. We’ll also share information on our website and work alongside the PPG and local councillors to ensure we are reaching all of our local communities. 

If you would like to share your thoughts for Sutton and surrounding areas, or find out more about the Reference Group, then please email us at cpicb.letstalk@nhs.net  

Public meetings

We are keen to work with people to ensure the services are right for them. Here's an update about the meetings we've held so far:

In June 2023, we held two public meetings. 

Both meetings provided an update on the work that’s being carried out to secure a longer-term solution for the local area. Malling Health shared an update on how things at the surgery have been since its staff became the provider at Priors Field Surgery, and the PPG provided an in-depth report on its findings and feedback from local people, on topics such as maternity, young families and carers.

We also broke out into groups to discuss the feedback and suggestions already received, and talk about anything not yet covered.

In March 2023, we hosted our first public meetings. 

One online and two in person meetings provided the opportunity for local people to ask any questions about the changes and to discuss how we can work together to consider how primary care services could be delivered in the future for the people of Sutton and the surrounding areas. 

We captured the feedback shared at the public meetings we held and we provided details of our Sutton email address for the community to use should they want to contact us directly. 



Previous opportunities to talk to us

Tuesday 7 March 2023 

  • Brooklands Village Hall, Sutton, CB6 2QQ
  • Online meeting, via MS Teams

Thursday 9 March 2023

  • St Andrew's Church,High St, Sutton, Ely CB6 2RH

Tuesday 27 June 2023

  • Online meeting, via MS Teams

Wednesday 28 June 2023

  • Brooklands Village Hall, Sutton, CB6 2QQ

Priors Field Surgery - Frequently Asked Questions (FAQs)

  • Who are the new providers?

Malling Health has been awarded the interim contract to provide GP-led services to the patients of Priors Field Surgery. The services will be delivered from the current Priors Field building as they are now, after an agreement was made between NHS Cambridgeshire & Peterborough and the building owner. The contract will start on 1 April 2023 and will run until 31 March 2025. 

Malling Health is an experienced provider of NHS GP services and manages a wide portfolio of GP practices, including others in Cambridgeshire and Peterborough. For more information about Malling Health please visit https://malling.health    

  • Who can I contact for further information or support?  

You can contact the NHS Cambridgeshire & Peterborough Patient Experience Team who will support you, on cpicb.pet@nhs.net   

Alternatively, you can contact your local Healthwatch Team on 0330 355 1285 between the hours of 09:00 – 16:00 Monday to Thursday and 09:00 - 15:30 on Friday.  

Healthwatch is an independent organisation that supports people to have a say when decisions are made about their healthcare services. The feedback it collects is anonymous and it also has an information and signposting service. You can find more information on its website: https://www.healthwatchcambridgeshire.co.uk/