NHS 111 and Integrated Urgent Care services – procurement survey
NHS Cambridgeshire & Peterborough Integrated Care Board (ICB) is reviewing future contract arrangements for NHS 111 and Integrated Urgent Care (IUC) Systems. As part of the procurement process, we want to understand people’s experiences of the current services.
This toolkit is designed to support us getting local people in Cambridgeshire and Peterborough, including healthcare professionals, to complete one or both of our surveys. Please note that there are two surveys – one of the public and another one for healthcare professionals.
Please use this toolkit across your social media channels and internal communications channels, to support with getting this feedback from Monday 15 January to Friday 23 February 2024. Suggested Alt Text is available in the table below.
We recommend you use only one of call to actions on each post – not both.
Newsletter / website copy
Title: Shape the future of NHS 111 and Integrated Urgent Care Systems
NHS Cambridgeshire & Peterborough Integrated Care Board (ICB), part of the ICS, would like to hear about your experience of using NHS 111 and Integrated Urgent Care services like Minor Injury Units and Urgent Treatment Centres.
The ICB is currently reviewing future contract arrangements for these services. By sharing your views, you will help shape the future of NHS 111 and Integrated Urgent Care systems in Cambridgeshire, Peterborough and Royston.
There are two surveys, one for the public, which will give us information on how they access these services, and another for healthcare professionals in Cambridgeshire, Peterborough and Royston, who use NHS 111 and the IUC as part of their role.
The surveys are open until Friday 23 February 2024.
Social media posts
Suggested posts
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Have you used NHS 111? If so, we want to hear your views as we’re looking to improve services in the future. Our short survey should take no more than five minutes to complete and will make a real difference to what NHS 111 looks like in the future. Visit the ICS website and search for “IUC feedback” to share your experiences today OR Visit https://forms.office.com/e/MYCMVXXL6c to share your experiences today |
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Have you used local NHS out of hours services recently, such as speaking to a pharmacy or using NHS 111? If so, we’d love to hear your experiences. Help shape the future of NHS 111 and out of hours services in Cambridgeshire and Peterborough by completing our short survey. It’ll take less than five minutes to complete. Visit the ICS website and search for “IUC feedback” to share your experiences today OR Visit https://forms.office.com/e/MYCMVXXL6c to share your experiences today. |
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Calling all healthcare professionals in Cambridgeshire and Peterborough, who use NHS 111 and Integrated Urgent Care Systems as part of their job. Your thoughts and experiences are needed to help shape the future of the two services. Share your experiences today by visiting the ICS website and search for “IUC feedback” OR Share your experiences today: https://forms.office.com/e/mbcV5TveQr |
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If you’re a local healthcare professional and use NHS 111 and Integrated Urgent Care Systems, you can help shape their futures. Your thoughts and experiences are needed to help shape the future of the two services. Share your experiences today by visiting the ICS website and search for “IUC feedback” OR Share your experiences today: https://forms.office.com/e/mbcV5TveQr |
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Cambridgeshire & Peterborough Integrated Care System and NHS Cambridgeshire & Peterborough logos are in the top left- and right-hand corners. White text reads: “Have you used NHS 111? If so, we want to hear your views. Deadline is Friday 23 February 2024. Find the survey on www.CPICS.org.uk.” Man talking on a mobile phone. |
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Cambridgeshire & Peterborough Integrated Care System and NHS Cambridgeshire & Peterborough logos are in the top left- and right-hand corners. White text reads: “Needed out of hours medical advice recently? We’d love to hear from you. Deadline is Friday 23 February 2024. Find the survey on www.CPICS.org.uk.” A woman is talking on a mobile phone, while looking at a thermometer. |
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Cambridgeshire & Peterborough Integrated Care System and NHS Cambridgeshire & Peterborough logos are in the top left- and right-hand corners. White text reads: “Healthcare professional who uses NHS 111 and Integrated Urgent Care systems? Deadline is Friday 23 February 2024. Find the survey on www.CPICS.org.uk.” Two NHS female workers talking and looking at a tablet device. |
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Cambridgeshire & Peterborough Integrated Care System and NHS Cambridgeshire & Peterborough logos are in the top left- and right-hand corners. White text reads: “Healthcare professional? Let us know your experiences of working with local NHS 111 and Integrated Urgent Care systems. Deadline is Friday 23 February 2024. Find the survey on www.CPICS.org.uk.” Man talking on a mobile phone. |