Winter Service Toolkit

This toolkit is designed to support us getting information out to people in Cambridgeshire and Peterborough over Christmas and the New Year. It contains different service messages such as 111, self-care, urgent care, emergencies etc. 

Please use this toolkit across your social media channels to encourage your audiences to stay well throughout the festive period. Suggested Alt Text is available in the table below. 

 

Social media posts
Post  Suggested post   Suggested image  Suggested Alt Text 
1

Having a well stocked medicine cabinet at home can help you treat the following minor illnesses and injuries at home, helping you to feel better sooner.  

  • Colds & Flu 

  • Indigestion  

  • Cuts & grazes 

  • Stomach ache 

  • Headaches 

Visit cpics.org.uk/well-together for more self care tips 

 A woman is lying down holding a tissue to her nose and holding her head, she looks unwell. Text reads: lots of things can be treated at home, colds and flu, indigestion, cuts and grazes, stomach ache, headaches. Visit cpics.org.uk/well-together for self-care tips A woman is lying down holding a tissue to her nose and holding her head, she looks unwell. Text reads: lots of things can be treated at home, colds and flu, indigestion, cuts and grazes, stomach ache, headaches. Visit cpics.org.uk/well-together for self-care tips 
2

Don’t wait until you’re unwell - stock up your medicine cabinet for winter with these essentials: 

  • painkillers 

  • indigestion or heartburn treatment 

  • upset stomach treatment 

  • rehydration treatment 

  • first aid kit 

Visit cpics.org.uk/well-together for self care tips 

 A green first aid kit. Tex reads don’t waiting until you’re unwell – stock up your medicine cabinet this winter: painkillers, indigestion or heartburn treatment, upset stomach treatment rehydration treatment, first aid kit. Visit cpics.org.uk/well-together for self-care tips A green first aid kit. Tex reads don’t waiting until you’re unwell – stock up your medicine cabinet this winter: painkillers, indigestion or heartburn treatment, upset stomach treatment rehydration treatment, first aid kit. Visit cpics.org.uk/well-together for self-care tips   
3

Your local pharmacist can provide confidential, expert advice and treatment for: 

  • Skin conditions 

  • Minor illnesses 

  • Upset Stomach 

  • Coughs, colds & flu 

  • Aches & pains 

Visit cpics.org.uk/well-together to find out how your local pharmacist can help you. 

 A woman wearing a denim shirt is looking unwell and coughing. Text reads your pharmacist can provide confidential, expert advice and treatment for: skin conditions, minor illnesses, upset stomach, coughs, colds and flu, and aches and pains. Visit cpics.org.uk/well-together for self-care tips A woman wearing a denim shirt is looking unwell and coughing. Text reads your pharmacist can provide confidential, expert advice and treatment for: skin conditions, minor illnesses, upset stomach, coughs, colds and flu, and aches and pains. Visit cpics.org.uk/well-together for self-care tips 
4

Your local Minor Injury Unit (MIU) and Urgent Treatment Centre (UTC) can help you with: 

  • Wounds and cuts 

  • Bites 

  • Strains, sprains & fractures  

  • Minor burns and scalds 

  • Eye problems 

No appointment needed.  Find local services near you at cpics.org.uk/well-together 

 Someone is holding a bandaged foot. Text reads your local minor injury unit (MIU) and Urgent Treatment Centre (UTC) can help you with: wounds and cuts, animal/insect/human bites, strains, sprains & fractures, minor burns and scalds, eye problems. Visit cpics.org.uk/well-together for further information Someone is holding a bandaged foot. Text reads your local minor injury unit (MIU) and Urgent Treatment Centre (UTC) can help you with: wounds and cuts, bites, strains, sprains & fractures, minor burns and scalds, eye problems. Visit cpics.org.uk/well-together for further information 
5

You can access 111.nhs.uk online or call 111 via phone 24/7, every day of the year. 

111 will access your symptoms and advise you on the right service and support for your needs. 

  • Urgent medical advice 

  • Help with an existing medical condition  

  • Medicines information 

  • Mental health 

  • Emergency prescriptions  

Visit http://111.nhs.uk or call 111 free of charge.  

 A man in glasses in on the phone and looks concerned. Text reads access NHS 111 online via 111.nhs/uk or by calling 111 – 24/7, every day of the year. Urgent medical advice, dental problems, a prescription or medicines information, mental health help, help with an existing medical condition. Visit cpics.org.uk/well-together for more information A man in glasses in on the phone and looks concerned. Text reads access NHS 111 online via 111.nhs/uk or by calling 111 – 24/7, every day of the year. Urgent medical advice, dental problems, a prescription or medicines information, mental health help, help with an existing medical condition. Visit cpics.org.uk/well-together for more information 
6

Don’t run out your prescribed medicines over the festive period.   

  • check you have enough medication  

  • order more if needed 

  • make sure dependents, such as children, have enough of their medicines too 

 An image of a medicine bottle and some tablets. Text reads don’t run out of your prescribed medicines over the festive period, check you have enough medication, order more if needed, make sure your dependents, such as children, have enough of their medicines too. Visit cpics.org.uk/well-together for more information. An image of a medicine bottle and some tablets.  Text reads don’t run out of your prescribed medicines over the festive period, check you have enough medication, order more if needed, make sure your dependents, such as children, have enough of their medicines too. Visit cpics.org.uk/well-together for more information. 
7

Need urgent medical help? Don’t think A&E is your only option this winter: 

  • Pharmacies can help with over the counter medication, medicines advice and more 

  • GP practices have a range of staff who can help you get the right care at the right time 

  • NHS 111 online can help if you’re not sure what to do or if your GP or dentist is closed – open 24/7 

  • Urgent Treatment Centre or Minor Injury Unit – in Ely, Wisbech, Peterborough and Doddington can help with minor illnesses and injuries as well as xrays 

Find out more information on local services cpics.org.uk/well-together 

 An image of a laptop. Text reads: Need urgent medical help? Don’t think A&E is your only option this winter. Pharmacies can help with over the counter medication, medicines advice and more. GP Practices have a range of staff who can help you get the right care at the right time. NHS 111 online can help if you’re not sure what to do or if your GP or dentist is closed – open 24/7. Urgent Treatment Centre or Minor Injury Unit – in Ely, Wisbech, Peterborough and Doddington can help with minor illnesses and injuries as well as xrays. Find out more information on local services cpics.org.uk/well-together An image of a laptop. Text reads: Need urgent medical help? Don’t think A&E is your only option this winter. Pharmacies can help with over the counter medication, medicines advice and more. GP Practices have a range of staff who can help you get the right care at the right time. NHS 111 online can help if you’re not sure what to do or if your GP or dentist is closed – open 24/7. Urgent Treatment Centre or Minor Injury Unit – in Ely, Wisbech, Peterborough and Doddington can help with minor illnesses and injuries as well as xrays. Find out more information on local services cpics.org.uk/well-together 
8

A&E is for life and limb threatening emergencies.   

If you come to A&E with a problem that isn’t an emergency, you will face a much longer wait or be redirected to another service.   

Don’t risk a wasted trip – visit www.111.nhs.uk to find the right service for your needs. 

 Outside of an A&E department with a sign that says Emergency Centre (A&E). Text reads: A&E is for people who have a genuine medical emergency. Visit cpics.org.uk/well-together for more information Outside of an A&E department with a sign that says Emergency Centre (A&E). Text reads: A&E is for people who have a genuine medical emergency. Visit cpics.org.uk/well-together for more information 
9

The NHS is here for you over the holidays.  

  • Use NHS 111 online, available 24/7 

  • Some minor injury units or urgent treatment centres are open 

  • Some pharmacies are open and running normally 

Visit cpics.org.uk/festive-opening-hours for more info. 

 Lady sat by Christmas tree holding a present. Text reads: The NHS is here for you over the holidays. Use NHS 111 online, available 24/7. Some minor injury units or urgent treatment centres are open. Some pharmacies are open and running normally. Visit cpics.org.uk/festive-opening-hours for more info.

Lady sat by Christmas tree holding a present. Text reads: The NHS is here for you over the holidays. Use NHS 111 online, available 24/7. Some minor injury units or urgent treatment centres are open.  Some pharmacies are open and running normally.  

Visit cpics.org.uk/festive-opening-hours for more info.